Phone systems sales are riddled with complications, aggressive sales people, hugely varying costs and many options. Our customers asked us to start providing phones because they wanted our simple approach that they’re used too.

We partner with 3CX phone system because it does pretty much everything. You only pay for the number of lines you have (not the number of extensions). We’ve saved our clients literally thousands of pounds a year and had fantastic feedback.

3CX is used by local schools and massive companies alike so it’s a very robust solution. It’s also won many awards and continues to grow due to its ease of use, flexibility and low cost. Speak to someone here, we’re not pushy and we’re happy to help.

Please bear in mind that analogue phone networks PSTN and ISDN are being phased out with a planned switch off in 2025. You will need to replace your old phone system with a VoIP solution before then, but there is no rush! Take the time to consider your options first. VoIP systems have more features and are generally cheaper anyway so it is a good thing (it also makes working from home much easier).

When you do make the switch, consider supporting your local businesses.

3CX can help you slash costs

By using 3CX, your ongoing costs will be reduced significantly and so will the cost of buying, expanding and maintaining your phone system (PBX).

• Decrease your phone bills by up to 80%

• Licensing based on number of simultaneous calls and not extensions (as most other systems are)

• Make free inter-office calls and branch calls

• Use prominent SIP trunks to reduce outbound call charges

• Reduce travel expenses with integrated web conferencing

• Eliminate 800 number phone bills with WebRTC integration

• Use International DIDs & IP Telephony so customers can call in at competitive rates

Apps & Features

With 3CX, you can take your extension wherever you go. With apps for Android and iOS, softphone for Windows, WebRTC softphone and clientless web conferencing, you are guaranteed to be kept in the loop, always and everywhere. Customers can instantly reach you directly from your website with the 3CX Live Chat & Talk plugin.

Download 3CX apps on your Android / iOS Device

• Use your extension from anywhere

• Benefit from free VoIP calls with your smartphone

• Save battery life with “PUSH” notifications

• Connect all apps simultaneously via SIP Forking

• Enjoy the most progressive Android & iOS VoIP apps in the UC market

• Benefit from integrated features such as status, web conferencing, instant messaging

Easy to Use Windows Softphone

• Initiate IP Phone calls from your desktop with CTI mode

• Work remotely from anywhere

• Easily view the status of your colleagues

• Use the Receptionist view to administer calls, then drag and drop calls for a swift call transfer

• Launch calls directly from your CRM; integrate seamlessly with MS Exchange, Microsoft Outlook or Internal Phonebook

• Automatically obtain reports on customer and agent activities

• Includes Wallboard and Q-Manager view

User-friendly Softphone (aka phone on computer)

• Multifunctional web app with inclusive UC features

• Make calls straight from the browser or easily control calls on your IP phone or smartphone

• Integrated WebRTC technology resulting in reduced bandwidth usage

• Web Client extension for Chrome and Edge

Integrated Video Conferencing

• Free for up to 250 participants

• Unlimited users regardless of edition

• Initiate a conference with one single click

• Dial-in to meetings by phone

• Correlated operability between VoIP and video

• Bandwidth Management and Control

• Remote control assistance for quick & easy troubleshooting - plugin/extension free screen sharing

• Pre-upload PDFs before meetings

• Easy to use polling tool for feedback

Next Generation Call Center features

With the 3CX PRO and Enterprise editions, you get advanced call center features bundled in. Increase your sales, boost productivity and offer support with 3CX’s contact center technology.

• Call Center Reporting – user activity, team queue, SLA and more

• Queue Strategies and real-time statistics – round robin, hunt by threes and more

• Barge in, listen-in and whisper to agents’ calls

• CRM integration with popular CRMs – Salesforce, Office 365, Freshdesk and more

• 3CX CRM API to develop your own CRM integration

• Live Chat & Talk with your website visitors and offer real-time support

Pricing

• £20 per-line, per-month plus VAT

• Minimum of 3 lines