3CX phone systems in South Devon
IT WORKHOUSE installs and supports 3CX phone systems for businesses across the South Hams and South Devon. We supply the system, the lines and the numbers, set it up around how your calls actually come in, and support it from our base in Kingsbridge.
We are a 3CX Silver Partner.
What 3CX does
3CX is a business phone system that runs over the internet instead of a copper line. Your number rings wherever your staff are: on a desk phone, on a laptop, or on the 3CX app on their mobile. Calls can be transferred, recorded, queued and sent to voicemail by email, and the office number goes with you when you work from home.
What we do
Design the call flow
Who answers first, what happens out of hours, which calls go to a queue, and what callers hear. We set it up around your business rather than a template.
Supply lines and numbers
We provide the SIP lines and phone numbers, and move your existing numbers across so customers keep calling the number they know.
Install the phones
Desk phones, headsets and the mobile and desktop apps, configured and tested before go live.
Support it
If a phone stops ringing, you call the same team that looks after the rest of your IT. Nobody blames the network supplier while you wait.
One bill
Licences, lines, numbers and support on one monthly invoice.
The analogue switch off
BT is withdrawing analogue phone lines across the UK, with the PSTN switch off due on 31 January 2027. Anything still on an old copper line has to move to a digital service before then. That includes phone systems, and often alarms, door entry and card machines too. If you are not sure what is still on an analogue line, we will check for you. Read what the 2027 switch off means for your business.
Who uses it
We look after the phones for Salcombe Distilling Co across their sites. Their director describes our support for "core infrastructure such as broadband provision, laptop/network support and digital telephony systems" as "excellent". Read the case study.
Questions we get asked
Yes. We port your existing numbers across, so customers keep calling the same number.
Yes. The 3CX app puts your office line on your mobile, so calls show your business number, not your personal one.
It depends on how many users you have, how many lines and numbers you need, and whether you need new desk phones. Give us a call and we will quote after a short conversation about how your calls come in.
Not always. Some existing desk phones can be reused, and some staff only need the app. We check what you have before quoting.
Where we work
See every town and village in the areas we cover.
Talk to a local team
Call, email or fill in the form and one of the five of us will get back to you, usually within the hour.
Get in touch.
We'd love to hear from you. Whether you have questions, feedback, or need support, our team is here to help. Simply fill out the form and we usually respond within the hour.
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