IT support for Exeter businesses
IT WORKHOUSE provides managed IT support to small and medium businesses in Exeter, including on Marsh Barton, Matford and Sowton. We are based in Kingsbridge, about an hour away.
Day to day support is remote and immediate, and we come up when a job needs hands on it.
How we work with Exeter businesses
Remote first
Most problems are fixed in minutes over a remote session, which is how the majority of IT support works whoever you use. For installs, network projects and hardware we book a visit and bring the kit with us.
Trade, distribution and workshop units
Marsh Barton, Matford and Sowton are full of trade counters, distribution and workshops. Those need WiFi that reaches the back of the unit, phones that work in the yard, and a connection with a backup so a fault does not stop dispatch. We design and install all three.
Cyber Essentials
Larger customers and public sector buyers increasingly ask their suppliers for it. We assess, fix the gaps and submit it, usually within about 30 days. See Cyber Essentials.
Phones and Microsoft 365
3CX phone systems with your numbers moved across, and Microsoft 365 set up with multi factor sign in and proper permissions. See 3CX phone systems.
Is a provider an hour away right for you?
If you want an engineer on site every week, choose someone in Exeter. If you want a small team that answers the phone, knows your setup and fixes most things remotely in minutes, the distance rarely matters.
How support works
Unlimited remote support with a target response of one business hour, around the clock monitoring, updates within 14 days, BitDefender protection and tested backups. Plans from £120 a month plus VAT, no fixed term. See managed IT plans.
Questions we get asked
Yes, for installs and anything that needs hands on it. Day to day support is remote.
We aim to respond within one business hour. For anything urgent, call 01548 898183.
No. We support businesses from one person upwards.
Talk to a local team
Call, email or fill in the form and one of the five of us will get back to you, usually within the hour.
Get in touch.
We'd love to hear from you. Whether you have questions, feedback, or need support, our team is here to help. Simply fill out the form and we usually respond within the hour.
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