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Terms and Conditions of Business

IT WORKHOUSE Ltd is an IT Services Provider. Our main office is registered to The Old Workhouse, Higher Union Road, Kingsbridge, Devon, TQ7 1EQ. Our principal email address is contact@itworkhouse.co.uk.

  • Our Company Number is 12045999 and our VAT Number is GB 327646092
  • Our normal hours of business are between 9am and 5pm on weekdays, we do not open on public holidays
  • Our standard hourly rate within our business hours is £84 +VAT, we will charge more for out of hours work, we may agree a lower rate in writing, our prices are reviewed every six months
  • If required, our charges include travel time to and from your location at our standard rate
  • We reserve the right to ask for payments on account before undertaking any work
  • All invoices are due for payment by direct bank transfer, debit card or direct debit 14 days from the date of their issue 
  • Interest will be charged on unpaid bills at 5% over Bank of England base rate
  • We will store any papers, documents or customer data (such as a backup) in accordance with relevant GDPR and data protection legislation 
  • Please note there is no contract between you and any owner, employee or consultant of IT WORKHOUSE Ltd. Any advice given to you, and any other work done for you, is given or done on behalf of IT WORKHOUSE Ltd and not by anyone in their individual capacity and they do not assume any personal responsibility to you for the advice or work
  • The data protection legislation requires us to advise you that your particulars are held on our database which we use for administration and accounting purposes. We may, from time to time, use some of these details to send you information, which we think, might be of interest to you. Your data is controlled within the relevant data protection legislation
  • This Agreement and our relationship with you is governed by the law of England and Wales and is subject to the exclusive jurisdiction of the English and Welsh Courts
  • If you subscribe to our newsletter via http://bit.ly/3H3Am9A we will periodically send you email updates with relevant information or important security announcements
  • All prices quoted exclude VAT unless otherwise specified